Singpass and Myinfo integration for your web app
Let your users sign up and log in with Singpass, and fill in forms automatically with Myinfo. We handle the whole project for you.
- Use case and user journey
- GovTech documents and approval
- Development and launch
Singpass integration from consultation to launch
One team prepares your documents, manages the GovTech review and builds the integration, working on them in parallel wherever possible.
- 2–4
- Weeks from start to go-live, including approval
- 3
- Months of free bug fixes after go-live
- 6
- Stages covered, from consultation to support
How Singpass works for your users
Your users go from your sign-up page to a form filled in with their verified details in five steps. Select a step to see the screen, or tap through the phone.
-
The Singpass button appears next to your regular sign-up form. Singpass requires a manual option as well, so users can always fill in the form themselves.
-
Users are taken to the Singpass login page. Your app never sees or stores their password.
-
They scan the QR code with the Singpass app and confirm using their face or fingerprint.
-
Singpass shows exactly which details your app is requesting and why. Nothing is shared without their agreement.
-
They are brought back to your form with their details filled in from Myinfo, ready to check and submit.
Simplified illustration. The actual Singpass screens look different.
What’s included
We handle every stage of the project, and fix any integration bugs free of charge for 3 months after launch.
-
Consultation
We review your app and what you want Singpass to do, then recommend the right Singpass services for it.
-
User journey
Every screen your users will see is mapped out in line with Singpass’s design and wording guidelines.
-
Documentation
We prepare the user journey and app documentation decks that GovTech requires.
-
GovTech application
We submit your application for app approval and manage it until it is approved.
-
Development and testing
The integration is built into your web app and tested in Singpass’s staging environment before launch.
-
Go-live and support
After launch, we complete the post-go-live verification and submissions, and fix any integration bugs free of charge for 3 months.
GovTech application and approval
GovTech reviews how your app will use Singpass before it can go live. We prepare the documents they need and submit the application on your behalf.
- 01The user journey
- A screen-by-screen walk-through showing when users go to Singpass and what happens when they return to your app.
- 02The data you request
- For Myinfo, GovTech needs a reason for each data field. We help you request only the data you need.
- 03Singpass guidelines
- The rules for the Singpass button, logo and wording, and the requirement to offer an alternative to Singpass.
Typical project timeline
Most projects go live in 2 to 4 weeks, including GovTech approval. Planning, development and the review overlap, and the review usually has the biggest effect on the total time.
- 01
Planning and documents
We confirm the use case, map the user journey and prepare the GovTech documents.
- 02
Development
The integration is built and tested in Singpass’s staging environment.
- 03
GovTech review
Your production app is submitted for approval. Singpass says this can take up to 2 weeks.
- 04
Go-live
We launch the integration and complete the post-go-live verification and submissions.
Frequently asked questions
Have another question about Singpass integration? Get in touch and we will be happy to help.
Ask a questionHow long does it take?
Usually 2 to 4 weeks from start to go-live, including Singpass approval. Singpass says production approval can take up to 2 weeks, so the review usually has the biggest effect on the total time.
How much does it cost?
Pricing depends on your app and what you need. Tell us about your project using the form on this page and we’ll send you a quote.
Does Singpass charge its own fees?
Yes. Singpass charges transaction fees for Login and Myinfo and bills them to your organisation directly. The rates are published in the Singpass Developer Portal.
What do you need from us?
Your organisation must be registered in Singapore, because the Singpass app is registered under your company, not ours. We also need access to the web app, and someone on your side to accept the Singpass Services Agreement in the Singpass Developer Portal. We’ll guide you through it.
Which Singpass services do you work with?
Singpass Login, which lets users sign in with the Singpass app, and Myinfo, which fills in forms with their government-verified details. If you’re not sure which you need, we can advise.
Can Singpass be the only way to sign up or log in?
No. Singpass requires at least one other option, such as an email login or a form that users fill in themselves.
Is approval guaranteed?
No. The decision is GovTech’s. We prepare your application to Singpass’s guidelines, and if they ask for changes we make them and resubmit.
What happens after go-live?
We complete the post-go-live verification and submissions. For the first 3 months after go-live, we fix any bugs in the integration free of charge.
Get a quote for Singpass integration
Give us a short description of your app and what you need. We will get in touch to discuss it and send you a quote.
Singpass and Myinfo are services of the Government of Singapore. BitLoop Technologies is an independent developer and is not affiliated with or endorsed by GovTech or Singpass. Screens on this page are simplified illustrations.