Managed IT
Helpdesk support, device setup, Microsoft 365, networks, backup and security for your whole team, managed under one agreement.
- Helpdesk
- Microsoft 365
- Networks & Wi-Fi
- Backup & security
One team for everything your business runs on.
BitLoop looks after your IT, builds your software and supplies your hardware, so growing teams in Singapore can work with one technology partner instead of three.
IT support, software and hardware from one provider
Most small businesses deal with a separate IT vendor, developer and hardware reseller. With BitLoop you get all three from one team that already knows how your business is set up.
- 2019
- Founded in Singapore
- 2,000+
- Business products in our shop
- 30+
- Technology brands we supply
Our services
Use us for one service or for all of them. Most clients start with one and add others as they grow.
- Explore managed IT
- Explore development
App & web development
Custom web apps, mobile apps, AI automation and system integrations built around how your business works.
- Web & mobile apps
- AI & automation
- ERPNext
- Singpass
- See website packages
Website packages
Custom-coded, SEO-ready websites from S$388, with hosting and SSL included.
- Fixed-price packages
- Custom-coded
- Hosting included
- Free website audit
- Explore e-commerce
Managed e-commerce
We design and launch your online store, then help you run it day to day, from product updates to order processing.
- Store design & build
- Day-to-day management
- Payments & shipping
- Browse the shop
IT shop
Laptops, monitors, networking and software licences for your office. Buy online at GST-inclusive prices, or request a quote for larger orders.
- Laptops & desktops
- Networking
- Displays
- Software
Brands we supply and support
Why businesses choose BitLoop
We work with small and mid-sized companies that want dependable technology without having to manage several vendors.
About us-
One team, fully accountable
Your IT, software and hardware are handled by the same team, so there is always a clear owner when something needs fixing.
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Clear scope and pricing
You get a written scope and a quote before any work starts, so you know what is included and what it costs.
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Local to Singapore
We are based in Singapore and understand the requirements and constraints that local SMEs work with every day.
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Support after the sale
The team that recommends your equipment also sets it up, secures it and supports the people who use it.
How we work
A simple four-step process, whether we are taking over your IT, building an app or equipping an office.
Discovery
We learn how your business operates, which tools you use and where the problems are.
Proposal
You receive a written scope with clear inclusions, costs and responsibilities.
Delivery
We set up, migrate or build in agreed stages and keep you updated throughout.
Ongoing support
After go-live we continue to monitor, maintain and improve your systems.
Get in touchRecent projects
Websites, web apps and online stores we have built for clients in Singapore and overseas.
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Fintech Credezo Finance Website for a Singapore SME lender, with business term loan details, an application that starts with Singpass and a borrower sign-in. -
Medusa.js Ari & Em Custom online store for fine diamond jewellery, built on Medusa.js with a supplier catalogue synced by API and HitPay payments. -
Website Emha Diamond Elegant showcase site for a premium diamond and fine jewellery distributor. Heritage timeline, gallery, and enquiry forms.
Frequently asked questions
Can't find what you're looking for? Get in touch and we'll be happy to help.
Contact usWhat types of businesses do you work with?
We work mainly with Singapore SMEs and growing teams that need clearer IT ownership, practical software, or both. Managed IT, IT support, hardware supply and development work are each scoped around how the business is set up.
What is included in managed IT support?
Managed IT support can cover Microsoft 365 and Google Workspace administration, firewall and security management, network monitoring, backup planning, helpdesk support and regular infrastructure reviews. The exact scope is agreed before we start.
Can you help with office hardware and setup?
Yes. You can buy laptops, monitors, printers, networking gear and software licences in our shop, and we can scope setup and ongoing support around your office.
Do you also build custom software?
Yes. Beyond IT infrastructure we build custom web and mobile apps, AI integrations and business dashboards. Having both under one roof keeps software and infrastructure decisions aligned.
What is Device-as-a-Service (DaaS)?
DaaS is a managed hardware model that can combine device procurement, setup, support, warranty coordination and refresh planning. Terms depend on the equipment, the number of devices and financing approval.
How do you scope the work?
Managed IT is scoped around your team size, sites, devices, cloud platforms, security needs and support coverage. Development projects are scoped separately, in writing, before any work begins.
Get in touch
Tell us about your project or your IT needs, and we will get back to you with the next steps.